Refund Policy
Thank you for choosing your favorite awesome products and we are happy to serve you. Sometimes your opinion may change regarding the products you have purchased, Forget it. We will do our best to make the return or exchange process as simple and smooth as possible.
We have facilitated the return or exchange process through the following procedures:
Time Period Policy for Returning or Exchanging Purchases:
- When you want to exchange or return the product, you must contact us first on this number (971588819257) or on e-mail (pearlpinkline@gmail.com).
- The customer has the right to return the product within 7 days from the date of receipt, provided that the product is intact and has not undergone any change, The cost of the product is returned to the customer within 14 working days.
- The customer shall bear the delivery fees if the reason is: Changing the size or product is not suitable, In case of an error on our part, we bear the delivery charges.
Refund Conditions:
- The product must be in proper condition
- Return the product in the same bag